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PetSmart Charities Webinars
Thanks for visiting. We are so fortunate to have had so many
amazing presenters give webinars over the past four years. Below are recordings of all these past
sessions. To register for upcoming
webinars, please visit http://petsmartcharities.webex.com.
If you have any trouble viewing the recordings or
accessing any information, please feel free to contact us at pciprograms@petsmartcharities.org.
SPAY/NEUTER
Free Roaming Cats
Fundraising for TNR Programs – 11/09
Bryan Kortis, Neighborhood Cats
To be successful, a
community Trap-Neuter-Return program needs to fix cats - lots of them!
Equipment, a website and promotional material are needed as well and, in many
cases, having full-time or part-time staff can make a big difference. But how
do you pay for all this and more? In this webinar, the fifth in our five-part
series on feral cats, we'll explore fundraising methods with an emphasis on
those most suited for TNR programs.
We'll look at grants,
including where to find them and how to create a proposal with the best
chance of success. Learn how to start and grow a direct mail campaign and
make TNR appeal to potential donors. Events can be another great way to raise
money - as long as you avoid certain pitfalls. We'll discuss municipal
contracts for performing TNR, caretaker donations and co-pays, and
structuring fees at high-volume spay/neuter clinics as ways to subsidize your
work. Other creative ideas, including some from other webinar attendees, will
also be presented.
Money is out there to
help you help the cats - it's just a matter of learning how to get it!
To access the recording: Fundraising
for TNR Programs
To access the slides: Fundraising
for TNR Programs
Feral Cats, TNR and the Law – 08/09
Bryan Kortis, Neighborhood Cats
Working with
free-roaming cats and implementing a community Trap-Neuter-Return program
inevitably involves crossing paths with the legal system. Being aware of
these laws will help you deal with them to the advantage of your program and
the cats and caretakers you’re trying to help. On the other hand, not being
aware of applicable laws could lead to serious repercussions and threaten the
viability of your efforts.
To access the recording: TNR
and the Law
To access the slides: TNR and the
Law
Building a Community TNR Program – Advanced – 07/09
Bryan Kortis, Neighborhood Cats
You’re running a
Trap-Neuter-Return program for your community and have the basic pieces in
place, including low cost spay/neuter, traps and trappers. You’ve defined
your mission, chosen a basic strategy to fit your resources and community’s
needs and cats are being trapped and fixed on a regular basis. How do you now
take your program to the next level and begin to turn the tide of the
free-roaming cat population in a measurable and lasting manner? Building a
Community TNR Program Advanced will help show you the way!
To access recording: TNR
Program Advanced
To access slides: TNR
Advanced
Building a Community TNR Program 101 – 06/09
Bryan Kortis, Neighborhood Cats
Trap-Neuter-Return is
fast becoming the preferred approach to managing a community’s free-roaming
cat population. The goal is to stop the reproduction of cats and gradually
reducing their numbers while providing as humane care as possible. Operating
on a community-wide level requires more though than skill at trapping and
diligence in caretaking. While these are necessary,
impacting the whole free-roaming cat population means defining your mission
carefully and putting the pieces of a long-term program into place.
To access recording: TNR
Program 101
To access slides: TNR 101
Trap-Neuter-Return: Community and
Colony Solutions for Feral Cats – 06/05
Bryan Kortis
Trap-neuter-Return
(TNR) is fast becoming the preferred approach for controlling and reducing
feral cat populations. This webinar focuses on ways to make the
implementation of TNR more effective in terms of advocacy, colony management
and setting up community-wide programs. Persuasive policy presentations by
TNR advocates to municipal officials require an intimate understanding of why
TNR works where other methods fail. The theory and underlying factors in
favor of TNR will thus be explored in detail. On the colony level, the mass
trapping technique pioneered by Neighborhood Cats, which allows for rapid
improvement of conditions in previously unmanaged colonies, will be
described. Finally, the critical elements for putting together a successful
community-wide TNR program will also be presented.
To access
recording: TNR
Recording
To access slides: TNR
Recording
Everything you need to know about a feral spay/neuter
program but were afraid to ask! – 09/04
Susan Kilgore
If you've ever
wondered how to incorporate a feral spay/neuter program into your existing
rescue, this presentation is for you! Don't know where to start? No idea how
to fund it? Operational questions? Publicity concerns? Just don't have TIME?
Find out how Feral Friends did it - on a shoestring budget, and with only a
handful of volunteers! Learn the "in's and
out's" of the Race to Reduce Litters Network Program and find out how
you can help ferals in your area. Together we can
each make a difference in our local communities, and across the nation.
To access
recording: Feral
Spay/Neuter Recording
To access slides:
Feral
Spay/Neuter Slides
General Spay/Neuter
Information: Spay Neuter Drive:
Rounding Up Cats in Low Income Neighborhoods – 06/09
Katherine Hall & Celia Orr, Kittco
You organize a
spay/neuter blitz in a zip code area that has been identified as a problem
area for stray and feral cats. You notify the media and even put up signs in
the neighborhoods, but only a few people bring their cats to your clinic. To
complete the project, you need to drive traffic to your clinic through
creative approaches. Come learn about some innovative outreach strategies,
from handing out balloons and offering transportation to going door-to-door
in key neighborhoods, to motivate people to get their cat sterilized.
To access the
recording: Round
up
To access slides: Round up
To access handouts: Kittico 1 Kittico 2 Kittico 3 Kittico 4 Kittico 5 Kittico 6 Kittico 7
Guidelines for High Quality High Volume Spay Neuter Programs – 03/09
Dr. Philip Bushby
In July 2008 the
Spay Neuter Task Force of the Association of Shelter Veterinarians published
an article on Guidelines for Spay Neuter programs. This article was the
product of collaborations between 22 veterinarians over a period of 18
months. Many of the authors are board certified in surgery, anesthesiology,
internal medicine, or critical care. The others all work directly with high
quality high volume spay neuter programs. The guidelines article is intended
to demonstrate the quality of care that takes place in these programs and the
guidelines should be easily met by any high volume spay neuter program. In
this webinar we will briefly discuss the need for such programs and then
discuss, in more details, the guidelines themselves. This webinar is directed
towards; spay neuter veterinarians, technicians, and clinic/programs
managers.
To access recording: HQHV
Spay Neuter Guidelines
To access slides: HQHV Spay
Neuter Guideline Slides
To access protocol: HQHV
Spay Neuter Dosage Protocol
Is Anyone Listening?
Motivating people to Spay or Neuter
- 06/08
Aimee St. Arnaud
If you are like me,
you want to spay or neuter everything! It is obvious that spay/neuter is
crucial to ending shelter euthanasia and is better for the health of the
individual pets. So why is it that so many people aren’t hearing our message?
Sometimes even family and friends are the offenders letting their new dog
they got from a pet store have puppies! How do we reach people with our
message in a way that makes it stick for them? Why are people fixing their
pets and why aren’t they? Knowing these answers helps us craft our messages
more effectively. Join me in exploring how we can address and overcome issues
such as cost, accessibility, and those who “just haven’t gotten around to it
yet” and motivate them to take action with simple promotions. Overcome the
use of animal welfare jargon and old ways of thinking that don’t wok and
reach the public in ways they understand. Hear about successful programs
across the country that have figured out these messages and are seeing
results with lives saved. Aimee is a Program Manager for PetSmart Charities where she mentors individuals
and organizations starting high volume spay/neuter programs and helping
existing programs increase their capacity and efficiency. Previously Aimee
has worked on the national level with The ASPCA and Best Friends Animal
Society, as well as for her local Toledo Area Humane Society. One of Aimee’s
proudest accomplishments is founding Humane Ohio, which operates a high
volume, high quality spay/neuter clinic that performs 7,000 low cost surgeries
annually. Aimee is on the Boards of Humane Alliance and Humane Ohio. She also
sits on the Advisory Board for the Feral Cat Spay/Neuter Project.
To access
recording: Is
Anybody Listening? Recording
To access slides: Is
anybody listening slides
You r Best Client: Providing S/N to adoption agencies – 02/08
Kit Jenkins
Spay/Neuter clinics
and private veterinarians provide spay/neuter to the public, but most don’t
reach their potentially biggest surgical clients – local adoption agencies.
It’s most important for agencies to spay/neuter their pets before adoption;
in fact in some states it is the law. Any animals that leave the shelter
without being sterilized only contribute to the community’s overpopulation
problem that you’re working so hard to control. The challenge for clinics is
recognizing how to best provide services to those local agencies. This
workshop presents practical solutions to common challenges as it shows you
the many different ways clinics can work successfully with adoptions
agencies.
To access
recording: S/N
for Adoption Agencies Recording
To access slides: S/N
for Adoption Agencies Slides
Neuter Before Adoption: Tools to reach your NBA goal –
01/08
Kit Jenkins
In a perfect world,
every agency would sterilize all pets before they go home. It should be the
goal of all animal adoption organizations to reach 100% NBA (Neuter Before
Adoption). In the real world, however, many agencies struggle to reach this
goal. It’s an important responsibility for adoption agencies to sterilize
every pet they release to the public; in many states, it’s the law. It’s
always a gamble to release pets unsterilized, even
with a strong compliance program in place. In addition, most traditional
methods of tracking compliance can be very time- and labor-intensive.
Therefore, the primary goal is to sterilize as many animals as possible
before release and to continue working toward 100% NBA. The secondary goal is
to have total, verified compliance for those released with a “promise”
program (voucher, deposit, contract, agreement, etc.). This session will
address practical ways to address complete NBA and effective “promise” programs
while you work toward that goal.
To access
recording: Neuter
Before Adoption Recording
To access slides: NBA
for agencies slides
Starting a Large-Scale Collaborative Spay-Neuter Event
in Your Community – 06/06
Jennifer Fearing
Working with
committed volunteers in the Sacramento
area, Jennifer Fearing established the world's largest "Spay Day"
event – spaying and neutering, vaccinating and microchipping
1000 dogs and cats belonging to low-income families in the three counties on a
single day each February since 2003. This successful event enjoys the
participation of nearly two-dozen veterinary clinics, the sponsorship of more
than a dozen animal protection organizations/shelters and the commitment of
the veterinary school at the University
of California at Davis. This webinar will describe the Sacramento experience,
provide tips for maximizing collaborative opportunities and walk through some
of the logistics associated with funding, planning and pulling off a
large-scale spay/neuter event in your community.
To access
recording: Starting
a Large Scale S/N Event Recording
To access slides: Starting
SN Event slides
Shelter Outreach Services: High Volume High Quality
Spay/Neuter for the Community – 05/06
Leslie Appel
Shelter Outreach
Services (SOS) is a successful low cost, high volume, high quality
spay/neuter program in the Finger Lakes area
of NY State. Since its inception in June of 2003, SOS has spayed/neutered
over 14,000 animals. SOS collaborates with local shelters and humane
organizations in the region to provide spay/neuter services for shelter dogs
and cats, barn cats, feral cats, dogs and cats from rescue groups, and for
dogs and cats from families of low income. This webinar will describe the
nuts and bolts of how to start this type of non-profit organization, and will
provide in-depth knowledge about high volume, high quality spay/neuter
programs.
To access
recording: HVHQ
S/N for the Community Recording
To access slides: HVHQ
S/N for the Community Slides
Building a Spay/Neuter Program from Scratch –
03/06
Betsy Boxer
Betsy, Executive
Director of Animal Allies, will be sharing her experiences starting a
spay/neuter program from scratch. She will help you develop a solid
foundation for your program by identifying the most important concepts for
success, and she will also share the pitfalls to avoid. Betsy's objective is
to save you time, energy and money. It is her goal to get your spay/neuter
program up and running in record time with minimal resources.
To access recording: Building
a Spay/Neuter Program Recording
To access slides: Building
a Spay/Neuter Program Slides
Creative Funding for Spay/Neuter Programs – 11/04
Aimee St. Arnaud
Do you have great
ideas for a spay/neuter program but lack funding and you've exhausted every
fundraiser imaginable from garage sales to silent auctions? Money is
available - it's time to get creative and look in new places that you might
not think of traditionally. Aimee will answer your questions and share ideas
of how other communities have funded spay/neuter programs through
unconventional ways such as license surcharges, voluntary license and tax
check offs, partnerships with health departments, grants from local Chambers
of Commerce and Rotary clubs, City governments sponsoring a day of surgeries,
and how she helped her community get $25,000 from community block grant
funding and council discretionary funds to fund a cat spay/neuter program. It
can be done in your community too! Aimee will also share ideas on how to make
sure the program you develop is effective so that you are helping the most
animals possible. We'll talk about ways to target your programs to the areas
of greatest need so you aren't subsidizing surgeries that would have been
done anyway. There's no point in putting in the effort to raise the money if
you aren't going to spend it wisely.
To access recording: Creative
Funding for S/N Programs Recording
To access slides: Creative
Funding for S/N Programs Slides
back
to top
FUNDRAISING
Successful Fundraising Program – 06/07
Sarah Hayes
What are the key
components to a successful fundraising program? Does your organization have a
fundraising plan? Learn about the fundamentals of fundraising including the
fundraising mix, the science of your annual fund, creating gift charts, tools
for evaluation and applying technology to your fundraising efforts. Make your
fundraising efforts work for you by understanding the nuts and bolts of a
successful fundraising program!
To access
recording: Successful
Fundraising Program Recording
To access slides: Successful
Fundraising Program Slides
Major Donor Program - 06/07
Karen Medicus
This workshop is
designed for Board Members, Executive Directors, Development Directors,
Volunteers and Shelter Managers that represent small to medium size animal
organizations from across the United
States. Most do not have donor tracking software
and are using Excel or Access programs to record donor giving information and
have not identified who the major donors to their organization are. Most
small to medium animal organizations get caught in the labor intensive, time
consuming cycle of special event fundraising, never taking the time to build
strong, diversified, donor centered fundraising programs. The participants in
this course need an integrated approach to major gift fundraising at the
basic foundation level. This approach helps staff and volunteers create
relationships with donors that will lead to major gifts, working smarter, not
harder. This approach will result in a sustainable increase in donations, a
stronger, long-term relationship with donors and a deeper community understanding
of how work the organization does makes the community, as a whole, a better
place to live for the people and animals.
To access
recording: Major
Donor Program Recording
To access slides:
Major
Gift Program Slides
Grant Writing Secrets from Funders - Live at HSUS Conference – 03/06
Patty Finch
Whether you're an
experienced grant writer or have never written a proposal before, you're sure
to leave this workshop better prepared to submit a successful grant proposal.
Learn the 10 most common reasons a grant is turned down by most funders, the single worst thing to tell a funder (you'll be surprised), how to find the right funder for you, a self-assessment tool for evaluating
your own proposals, how to knock the socks off a funder,
and what really goes on behind closed doors when funders
evaluate your proposal.
To access
recording: Grant
Writing Secrets Recording
To access slides:
Grantwriting Secrets from Funders
Slides
The Road Less Traveled: Public Funding –
02/06
Rick DuCharme and Aimee
St. Arnaud
You’ve run bake
sales and dog walks, mailed appeals to your donors, written countless grants…
but have you secured public money from your local or state government?
Successfully landing public money takes a carefully tuned strategy and a few
new skills – but anyone can be successful. Rick DuCharme
of First Coast No More Homeless Pets and Aimee St.
Arnaud of ASPCA have raised more
than a million dollars (combined) in public funding for spay/neuter! Join
them for a lively discussion as they share successful strategies for
accessing public funding.
To access
recording: Public
Funding Recording
To access slides:
Public
Funding Slides
E-Philanthropy – 02/06
Judy Calhoun
WWW – The World Wide
Web seems to be everywhere today. How can you make the best and most
efficient use of this new outreach and fundraising tool for your
organization? From e-newsletters to online auctions, this session will cover
some of the latest trends and provide some easy ways to get started.
To access
recording: E-Philanthropy
Recording
To access slides:
ePhilanthropy slides
Beyond the Yard Sale – 02/06
Judy Calhoun
It’s easy for animal
organizations to rely on energy-draining events like yard sales and dog walks
to keep kibble in the bowls. This session will show you how to make it fun
for your volunteers and donors to generate much-needed operating funds and
attract enthusiastic new audiences to secure your organization financially
for years to come.
To access
recording: Beyond
Yard Sales Recording
To access slides: Beyond
The Yard Sale Slides
Get in the Fund-Raising Zone: Creating a Development
Plan for your Organization – 05/05
David Drake
Are you frantic
trying to get everything done? Are volunteers and Board members always
offering new ways to raise money, leaving you with lots of ideas but little
time? Creating a fund-raising plan can help. By involving key decision makers
early in the process and by creating a structure, you can be in control of
the fund-raising plans. Best of all, you can project with confidence the
results your Board can expect
To access
recording: Fund
Raising Zone Recording
To access slides:
The
Zone Slides
Securing your Organization's Future by Building Bequests –
02/05
Robin Starr
While raising money
for today - don't forget tomorrow! An important part of development is
encouraging supporters to remember you in their wills. Learn how to provide
the information they need and to motive them to make the bequest. Find out
how to recognize those who have already mentioned you in their will, what to
do with bequests when received, and much more.
To access
recording: Securing
Your Organizations Future Recording
To access slides:
Securing
Your Organizations Future Slides
Clicker Training for Donors - using positive
reinforcement to keep them reaching for their checkbooks –
02/05
Timy Sullivan
A note of thanks, of
course, but what about gifts, bricks, plaques, certificates, gift clubs,
recognition dinners, memorials, listings in newsletters and annual reports,
or even naming rights to a program or space? Join us as we explore a variety
of recognition options that will help you keep your donors year after year,
encourage many to increase their giving, and even bring new donors to the
table.
To access
recording: Clicker
Training for Donors Recording
To access slides:
Clicker
Training Slides
Major Gifts and Givers – 01/05
Becky Powell
How do you identify
major gift prospects for your organization? Learn how to research prospects
from your current donor list, identify potential large-dollar donors through
special events, and upgrade mid-level donors. Perhaps most important (and
scary!) is knowing how to personally ask a donor for
a major gift. Join us to hone your skills in this most important fundraising
area.
To access
recording: Major
Gifts and Givers Recording
To access slides:
Major Gifts Slides
Building a Fundraising Board –
01/05
Karen Medicus
The crucial step in
building a productive board is identifying and recruiting the right people.
How can you recognize the leaders in your community, especially those
"movers and shakers" who know how to motivate others? How do you
make membership on your board attractive to them? Learn how to take your
board to the next level.
To access
recording: Building
a Fundraising Board Recording
To access slides:
Building
a Fundraising Board Slides
Marketing and Finding External Funds for Your Animal
Control Program – 01/05
Julie Bank
How many times have
you heard or said, "I work for a governmental agency, we are not allowed
to take donations, or do the .... program, or accept
volunteers, etc., etc., etc.?" This workshop will look at the in's and out's of developing a pro-active, positive
marketing, fundraising and image-building program for any animal care and
control agency so that next time the answer is an enthusiastic yes!
To access
recording: External
Funds for AC Recording
To access slides: External
Funds for AC Slides
Creative Funding for Spay/Neuter
Programs – 11/04
Aimee St. Arnaud
Do you have great
ideas for a spay/neuter program but lack funding and you've exhausted every
fundraiser imaginable from garage sales to silent auctions? Money is
available - it's time to get creative and look in new places that you might
not think of traditionally. Aimee will answer your questions and share ideas
of how other communities have funded spay/neuter programs through
unconventional ways such as license surcharges, voluntary license and tax
check offs, partnerships with health departments, grants from local Chambers
of Commerce and Rotary clubs, City governments sponsoring a day of surgeries,
and how she helped her community get $25,000 from community block grant
funding and council discretionary funds to fund a cat spay/neuter program. It
can be done in your community too! Aimee will also share ideas on how to make
sure the program you develop is effective so that you are helping the most
animals possible. We'll talk about ways to target your programs to the areas
of greatest need so you aren't subsidizing surgeries that would have been
done anyway. There's no point in putting in the effort to raise the money if
you aren't going to spend it wisely.
To access recording: Creative
Funding for S/N Programs Recording
To access slides: Creative
Funding for S/N Programs Slides
back
to top
ANIMAL CARE
GENERAL ANIMAL CARE
Secrets of a Lost Cat – 11/09
Kat Albrecht, Missing Pet Partnership
If lost cats could talk, they might tell us how to find them.
Thankfully, a famous pet detective who knows their habits and psyche well is
willing to spill their secrets! Understanding the natural feline instinct to
stay invisible to the world, this former police officer turned pet detective
has pioneered the science of finding lost pets. Learn the CSI-like techniques
(i.e. feline behavioral profiling, cat detection dogs, Luminol
and baby monitors) and strategies employed to bring lost companion cats back
home, so you can offer assistance and advice to people who've lost a cat.
To access
recording: Secrets
of a Lost Cat
To access slides: Secrets
of a Lost Cat
Improving Your Cat Space for Adopters and Felines – 11/09
Kit Jenkins, PetSmart Charities
Want to get more
cats adopted? Want potential adopters to spend more time in the cat adoption
area? There are simple things you can do to design or improve your cat
adoption space to benefit both people and cats. Learn how to use color,
lighting, sound, kennel cards and easy design concepts to keep adopters hanging
around and draw their attention to each cat. Even if you can't make sweeping
changes, small changes can deliver a more effective and pleasant environment.
Whether you work in a rundown facility or have plenty of money and a new
building to design, this workshop will show you how to pull it all together.
To access
recording: Improving
Your Cat Space for Adopters and Felines
To access slides: Improving
Your Cat Space for Adopters and Felines
The Role of the Veterinarian in Handling Animal Abuse –
09/09
Lila Miller, DVM, ASPCA
The successful handling of animal abuse cases requires
participation of veterinarians on several different levels. However, up until
very recently, veterinarians received little if any training on this subject.
This webinar will examine the role of the veterinary professional in
reporting suspicions of abuse, covering legal and ethical concerns, and also
provide warning signs of abuse and guidelines for documenting the evidence.
To access
recording: The
Role of the Veterinarian in Handling Animal Abuse
To access slides: The
Role of the Veterinarian in Handling Animal Abuse
Daily Rounds – 01/09
Dr. Sandra Newbury
What can I do for
you today? Let’s ask every animal, every morning of every day. Structured
daily rounds are the foundation for improving animal care, reducing crowding
and saving more lives. Daily rounds is an essential tool for serving the
animals you care for, recognizing their needs, and making decisions while
understanding your organization. In this presentation we will discuss specifics
of what to look for when doing rounds, who should be
rounding, and implementation of systems for follow through including real
life examples of success. This presentation is designed for shelter vets,
shelter mangers, shelter directors and shelter staff.
To access recording: Daily Rounds recording
To access slides: Daily Rounds Slides
Time to Milk the Kittens – 02/08
Dr. Sandra Newbury
For some, kitten
season comes on little soft feet. For many, it comes like a herd of
elephants. Kittens have unique susceptibilities. They are among the most
fragile animals who come to us for help. Young
kittens also need care from their moms or a mom replacer.
Pre-planning care in the shelter, training, and support for foster families
are essential to save lives and get the kittens, and the humans, through this
danger zone. In this webinar, we will cover all aspects of care for kittens,
in the shelter and out. We will also talk about why we need to work so hard
to get them out.
To access
recording: Milking Kittens Recording
To access slides: Time to milk slides
Impact of Shelter Design – 11/07
Dr. Barb Jones
This webinar will
highlight aspects of shelter design and animal housing that have a
significant impact on the physical and behavioral health of shelter animals.
The information presented will be based on scientific data, expert opinion,
and/or the collective clinical impression of shelter veterinarians,
especially shelter medicine specialists. While this webinar may be most
valuable for shelters who plan to renovate an
existing building or build a new facility, the information provided will also
help other shelters make the best use of their current facility.
To access
recording: Shelter Design Recording
To access slides: Shelter Design Slides
How much is that Cat in the Window – 06/07
Emily Weiss
In most facilities,
adult cats are often overlooked by adopters. How can we help promote our
cats? Taught by Emily Weiss, Ph.D., CAAB, Senior Director of Shelter Behavior
Programs for the APSCA, the workshop integrates discussion on a variety of
ways we can get more cats into loving homes. Focus on improving environment,
investigating adoption fees, promotional ideas, and an introduction to the
Feline-ality program. Workshop participants will
leave with programs they can begin the next day, as well as ideas to build
into their facilities in the future.
To access
recording: How Much is That Cat Recording
To access slides:
How Much is that Cat Slides
Sanitation – 02/07
Dr. Kate Hurley
We spend a lot of
time, money and energy on the process of cleaning and disinfection
in shelters. A well designed disinfection program
provides a significant barrier against disease spread and makes the shelter a
safer and more pleasant environment for both animals and people. However,
cleaning is not without risks – ineffective cleaning and disinfection
at best wastes precious resources, and at worst allows or even encourages
spread of disease. In this seminar we will learn which products work, and how
they can be applied to get the most bang for your
shelter-cleaning-buck.
To access recording: Sanitation Recording
To access slides:
Sanitation Slides
Shelter Pit Bull Adoption Programs – 12/06
Donna Reynolds & Rachel Long
In this
presentation, Rachel Long, Director of Operations at the East Bay SPCA in Northern California, and Donna Reynolds, Founder and
Director of BADRAP (Bay Area Doglovers Responsible
About Pit Bulls) discuss the challenges and successes of putting together a
pit bull adoption program in a shelter setting. Only by collaborating and
creating Pit Bull Hall were the two organizations better able to help more
pit bulls and educate more people. They will highlight the plans that went
into piloting pit bull hall including all the concerns regarding taking in,
assessing, training and adopting pit bulls and pit bull mixes. Similarly,
they will give a frank description of what both groups were hesitant about
and how they overcame these issues in a private non profit setting. Lastly,
they will discuss how other shelters can use Pit Bull Hall as a model for
similar adoption programs.
To access
recording: Pit Bull Adoption Recording
To access slides:
Shelter Pit Bull Slides
Reducing stress in Cats – 06/06
Kit Jenkins
The stress
experienced by the cats in your care is unique, and many of the primary
stressors are out of your control. Stress directly affects the mental and
physical health of all animals, but cats have an especially difficult time with
transitions and loss of control. While you cannot prevent the normal
transitional issues or provide all the comforts of home, you CAN successfully
work to identify stressful factors and reduce (or eliminate) as many
stressors as possible. This session will address these issues from the cats'
perspectives and will give you the starting points and resources to begin
improving your conditions.
To access
recording: Reducing Stress Recording
To access slides:
Reducing Stress for Cats Slides
Saving
Lives with a Cleaner Environment – 12/04
Dr. Kate Hurley
We spend a lot of
time and energy keeping shelters clean and disease free. Using the right
supplies and techniques can help you make sure your precious time is well
spent. In this webinar, we will discuss the how, what, when and why of
cleaning and disinfection, including cleaning
product selection and strategies for application. We will also address
specific shelter cleaning challenges. While a small portion of this
presentation may apply only to a shelter environment, most of the
presentation will be applicable to sheltered and non-sheltered environments.
To access
recording: Cleaner Environment Recording
To access slides: Cleaner Environment Slides
Foster
Programs – 11/04
Jan McHugh-Smith
A foster-care
program can increase your organization's adoptions, decrease the number of
animals euthanized, and boost community support,
but how do you know if your organization is ready to develop this program?
We'll discuss the advantages and disadvantages of a foster program, how to
evaluate your organization's resources and readiness for the program, and the
basic components of a foster program.
To access
recording: Foster Programs Recording
To access slides: Foster Programs Slides
New
Approaches to Adoptions – 02/04
Jan McHugh-Smith
Since the inception
of the humane movement, the adoption of companion animals has been an
integral component of our efforts to save animal''s
lives. For the first time ever, we now have research that helps us understand
what components result in a successful adoption. This information gives us
the opportunity to examine our adoption process and policies so we can do the
best job to match pets with our clients. We''ll
explore a new approach to adoptions that will help your staff match people
and pets and improve client relationships.
To access
recording: New Approaches to Adoption
Recording
To access slides: New Approaches the Adoption
Slides
SHELTER MEDICINE
Dealing
with FeLV and FIV in Rescues and Shelters - 12/08
Dr. Tess Kommedal
Feline leukemia
virus (FeLV) is a contagious, viral disease of cats
that has been associated with various other types of cancer, anemia, and
immune suppression leading to increased susceptibility to various infectious
diseases.
Feline immunodeficiency virus is a disease of cats that is quite similar to
human HIV/AIDS. A cat can be infected with FIV and enjoy a good quality of
life for quite some time before developing the full blown disease.
There is no cure for FIV of FeLV, and although it
may only affect a small percentage of cats we see; thousands of infected cats
are likely to pass through shelters and rescue groups each year. Thus,
shelters should have policies in place for testing, prevention, and
responding to positive test results. In this webinar we will discuss the
prevalence, pathology and protocols for dealing with these diseases in a
shelter or rescue setting.
To access recording: FeLV FIV Recording
To access slides: FeLV FIV Slides
Infectious Disease versus Socialization - 11/08
Sheila Segurson
In the interest of
protecting pets from potentially fatal infectious diseases such as parvovirus (dogs), many veterinarians recommend not
allowing puppies to go outdoors until they are fully protected by vaccines,
which usually occurs by four months of age. Alternatively, a puppy’s primary
socialization period occurs during the same time period. If a pet owner
doesn’t socialize their puppy, they are at a higher risk for developing
behavior problems, which could also ultimately result in death, if untreated.
This lecture talks about balancing these two “needs” of puppies in and out of
the shelter environment, in order to maximize the odds of long and happy
life.
To access recording: Socialization Recording
To access slides: Socialization
Slides
Test Anxiety Part 2: Specific Test Considerations - 10/08
Sandra Newbury
Most organizations
use diagnostic tests everyday. How do we chose which test to run and
interpret what the tests may tell us? This is the second installment of a
two-part webinar on Diagnostic Testing. In the first part, (not to be
missed), we discussed general considerations that apply any time tests are
run, how to understand the limitations of testing and how results may be most
effectively interpreted. In this second part, we will apply what we learned
last time to discuss considerations that apply to specific tests commonly
performed in animal welfare organizations: canine parvovirus,
panluekopenia, FeLV and
FIV, Heartworm, FIP, canine distemper and ringworm.
To access recording: Test Anxiety Part 2
To access slides: Test Anxiety 2 Slides
Basics of Diagnostic Testing – 08/08
Dr. Sandra Newbury
We rely on
diagnostic tests for information to help individual animals, protect the pets
of adopters, and make animals in our organization safe. In this first part of
a two part webinar series, we will discuss the foundation of considerations
for diagnostic testing both for individual animals and groups of animals:
What is a diagnostic test? Why test? What tests can tell us? And sometimes
most importantly, what test can’t tell us.
To access
recording: Diagnostic Testing Recording
To access slides: Diagnostic Testing Slides
Canine Parvo Virus
– 06/08
Dr. Sandra Newbury
Canine Parvovirus
is a highly contagious viral disease that often sets its sights on the
youngest, most desirable dogs who come to animal
welfare organizations. Since Parvo may be always lurking, effective
strategies to prevent and control spread of this deadly virus are essential
to protect all the dogs in your care. Vaccinations and sanitation are our
best tools but need to be used in conjunction with management strategies to
reduce risk. Lucky for us, prevention programs for parvovirus
also help to reduce many other common infectious diseases too.
To access recording: Parvo Recording
To access slides: Parvo Slides
Pesky Parasites –
05/08
Dr. Christine
Petersen
It seems that Spring may finally be upon us,
which for most means showers and flowers. For the sheltering world, this
means kittens, puppies and worms! Due to the clever biology of many internal
worms, these parasites become reactivated when their host is pregnant,
traveling across the placenta and/or through the milk to infect kittens and
puppies. For this seminar we will focus on internal GI parasites and the
important biology behind them to understand how we can prevent and control
these worms. We will also discuss other GI parasites including coccidia (Isospora), Giardia, Tritrichomonas and
others - bring along your questions about you favorite GI pest!
To access recording: Parasites Recording
To access slides: Parasites Slides
Respiratory
Disease – 04/08
Dr.
Sandra Newbury
In April you get to ask the questions and help
form the direction of the webinar. Dr. Sandra Newbury, National Shelter
Extension Veterinarian with the UC Davis School of Veterinary Medicine, will
be taking your questions on Respiratory Disease. When you register for this
webinar, you will be asked to enter a question or two you'd like to ask Dr.
Newbury regarding this topic. While we can't guarantee we will get to every
question, she will review them and put together this webinar based on those
questions.
To access recording: Respiratory Disease Recording
To access slides: Respiratory Disease Slides
Feline Calicivicrus – 03/08
Dr. Kate
Hurley
Feline calicivirus
(FCV) is a versatile virus capable of causing anything from mild upper
respiratory infection to fatal systemic disease, and a spectrum of signs in
between. With the recent release of a new calici
vaccine, awareness of this disease has increased. That’s mostly a good thing,
but misunderstanding and misplaced fears can be as detrimental to the health
of shelter cats as the disease itself in some cases. In this webinar we will
review some important facts about the biology and behavior of FCV, how to
distinguish between more or less virulent strains, the role of vaccination
and other factors in preventing this troublesome disease, and special
considerations for shelters and rescuers including assessing the risk to
foster and adopter pets and how to identify and control a
serious outbreak.
To access recording: Feline Calicivicrus
Recording
To access slides: Feline Calicivicrus
Slides
Canine
Influenza – 01/08
Dr. Spindel & Dr. Landolt
Canine infectious respiratory disease is common
in shelters and facilities where populations of animals are housed. Canine
influenza virus has recently emerged in the United States as a new cause of
acute respiratory infection in dogs. Attendees will gain a practical and
current understanding of the etiology, epidemiology, diagnosis, treatment,
and management of canine influenza virus in an animal shelter.
To access recording: Canine Influenza Recording
To access slides: Canine Influenza Slides
Canine
Distemper – 12/07
Dr.
Sandra Newbury
Canine Distemper Virus is one of the most vaccine
preventable infectious diseases we face as animal welfare organizations, yet
disease in individuals and groups continues to cause devastating problems in
many communities. Many of the characteristics of the virus make management in
animal welfare organizations challenging. It isn’t simple and we need help to
solve the problem. Understanding how disease happens, and when it doesn’t,
helps us get in the way of transmission. In this webinar, we will discuss how
distemper spreads, risk factors, disease recognition and preventative
practices, some of which can start before the animals even come to you in
need of a home. We will also discuss what to do when prevention fails and
outbreaks occur.
To access recording: Canine Distemper Recording
To access slides: Canine Distemper Slides
The
Shelter Handshake – 10/07
Dr.
Sandra Newbury
First impressions are really important. In
animal sheltering, first interactions may be even more important. Admission
is the control point for infectious disease and also has a huge influence on
behavior, as well as staff and animal stress, crowding and how precious
resources are allocated. How was say "hello"
may impact everything that comes next. In the webinar, we will cover
recommendations for evaluation, stress reduction and infectious disease
control to implement right at the door.
To access recording: Shelter Handshake Recording
To access slides: Shelter Handshake Slides
Feline
Infectious Peritonitis – 09/07
Dr.
Catherine Mullins
Although Feline Infectious Peritonitis
(FIP) is a relatively rare infectious disease of cats it can cause
significant heartbreak in shelters when it appears. This disease is
particularly difficult to diagnose, doesn’t behave like other typical
infectious diseases and is considered 100% fatal. Much is still unknown about
FIP such as why some cats succumb to it while others don’t but there is
research that can help us make informed decisions for populations of cats and
kittens that are experiencing “outbreaks”. This webinar will discuss the
known basics of the disease such as cause(s), symptoms, contagiousness etc.
We will also focus on diagnostic tools, test interpretations and appropriate
control methods in shelters and foster homes.
To access recording: Feline Infectious Peritonitis
Recording
To access slides: Feline Infectious Peritonitis
Slides
Lunch
with Shots – 09/07
Dr.
Sandra Newbury
Effective vaccination protocols can prevent
some of the most devastating, life threatening diseases we see in animal
welfare organizations. In this webExpress webinar,
we will discuss fundamentals of animal susceptibility and protection, vaccine
choices and timing, how vaccines can be used to prevent outbreaks and how
they can be tailored to maximize the benefits for the individual animal as
well as the group.
To access recording: Lunch with Shots Recording
To access slides: Lunch with Shots Slides
Step-by-Step Ringworm Recognition and
Diagnosis – 08/07
Dr.
Sandra Newbury
Finding ringworm too late in animal welfare
organizations can lead to disaster. Early recognition can be the difference
between one case and an outbreak. This WebExpress
webinar will walk though a step-by-step system for using diagnostic tools
with an eye to early identification.
To access recording: Ringworm Recording
To access slides: Ringworm Slides
Preventing
Infectious Disease – 07/07
Dr.
Sandra Newbury
Preventative practices save lives and money
and even reduce staff stress. During this workshop, Dr. Newbury will cover
the fundamentals of infectious disease control as they apply to any animal
welfare organization. The practical tips and management strategies will help
you keep your animals and organization healthy, with an eye to smart
allocation of resources. This webinar is designed for administrators and
board members as well as those who assist with medical and animal care.
To access recording: Preventing Infectious Disease
Recording
To access slides: Preventing Infectious Disease
Slides
Kennel
Cough – 06/07
Dr.
Sandra Newbury
What do we mean when we say “kennel cough”?
Canine Infectious Respiratory Disease Complex is an infectious disease
complex brought on by stress, crowding and a host of pathogens. We will
discuss the factors as well as prevention and management strategies to help
you keep dogs breathing easy.
To access recording: Kennel Cough Recording
To access slides: Kennel Cough Slides
Panleukopenia- 04/07
Dr. Sandra Newbury
Panleukopenia is a highly
contagious and potentially fatal disease seen with increasing frequency over
the past few years. Many cats enter shelters and rescues each year at risk of
developing disease. While it is probably impossible to exclude the disease
completely from any open population, we can get things well under control.
Having a thought out preventative vaccination, monitoring and cleaning
program in place before a problem occurs can minimize disease spread and
frustration.
To access recording: Panleukopenia Recording
To access slides: Panleukopenia Slides
Feline
Upper Respiratory Disease – 03/07
Dr.
Sandra Newbury
Understanding and managing the factors that
contribute to this almost ever-present disease in shelter and rescue cats can
be the difference between outbreak and prevention. Preventative planning is
the key to reducing disease, improving welfare and conserving valuable
resources.
To access recording: Feline Upper Respiratory
Recording
To access slides: Feline Upper Respiratory Slides
Vaccinations
– 02/07
Dr.
Sandra Newbury
Vaccination can be the single most
important tool to prevent some of the most devastating, life threatening
diseases we see in the animals who come to us for
care. Vaccine plans based on an understanding of how vaccines work and when
vaccines are most effective will be the most beneficial for all. We will
discuss animal susceptibility and protection, vaccine choices, how vaccines
can be used to prevent outbreaks and how they can be tailored to maximize the
benefits for the individual animal as well as the group.
To access recording: Vaccinations Recording
To access slides: Vaccinations Slides
Heartworm
– 12/06
Dr.
Sandra Newbury
Heartworm Disease affects large numbers of
dogs and cats in many parts of the country. Prevention is key
to individual health as well as reducing the numbers of animals infected each
year. In many cases, animals presenting to animal welfare organizations may
have missed out on the benefits of good prevention. We will talk about
prevention and how this disease is transmitted, what happens after
transmission, diagnostic testing options, considerations for treatment and
the latest information about clinically relevant co-factors.
To access recording: Heartworm Recording
To access slides:
Ringworm
– 12/06
Dr.
Sandra Newbury
Ringworm is easily spread, hard to kill,
and infects many species - including that most difficult species to manage,
human beings. Diagnosis and treatment can be confusing and costly. We will
cover ringworm myths and facts; what infection looks like (and how it can
fool you); and discuss screening and control plans, practical and economical
recognition, and treatment strategies for outbreaks and individuals, as well
as environmental clean up.
To access recording: Ringworm Recording
To access slides: Ringworm Slides
BEHAVIOR
Session One: Canine and Feline Behavioral Development
and Animal Welfare – 03/10
Dr. Sheila D’Arpino
This webinar will discuss canine and feline
behavioral development, as well as animal welfare and animal welfare laws in
the United States.
To access recording: Session
1 recording
To access slides: Session
1 slides
Session Two:
Behavioral Assessment: Intake Procedures and Behavior Evaluation – 04/10
Dr. Sheila D’Arpino
This webinar will discuss relinquishment
questionnaires, behavior evaluation tests, and shelter observations as
methods of gaining knowledge about a pet’s history, and making outcome and
placement decisions. We will also discussion utilization of classification
systems (Asilomar Accords) for tracking success of
a shelter’s behavior programs.
To access recording: Session
2 recording
To access slides: Session
2 slides
Session Three: Stress and Enrichment – 04/10
Dr. Sheila D’Arpino
This webinar will discuss methods of
evaluating and reducing stress in shelter animals and effectiveness of
enrichment in reducing stress. Enrichment discussion will focus on research
studies which have demonstrated the benefits (or lack thereof) of different
forms of enrichment. We will also discuss housing and shelter design concepts
which maximize physical and behavioral health of shelter animals.
To access recording: Session
3 recording
To access slides: Session
3 slides
Session Four: Breed Characteristics, Breed Perceptions
and Behavior – 04/10
Dr. Sheila D’Arpino
This webinar will discuss dog breeds and mixes.
Can and should we be making assumptions about a dog’s behavior based upon its
physical appearance? Is there a better way to identify dogs in order to
provide potential adopters with more accurate behavioral information about
individual shelter dogs?
To access recording: Session
4 recording
To access slides: Session
4 slides
Session Five: Behavior
Programs – 04/10
Dr. Sheila D’Arpino
This webinar teaches attendees about behavior
programs in animal shelters: recommendations for getting a program started, integration of a behavior program with a disease
control program, population management as it relates to behavior problems,
and discusses components of the program (intake, in-shelter programs,
adoption, and follow-up).
To access recording: Session
5 recording
To access slides: Session
5 slides
Session Six: Behavior Modification – 05/10
Dr. Sheila D’Arpino
This webinar will discuss principles of
behavior modification, different types of behavioral resources available in
your community (and their qualifications), training tools/aids, treatment of some
of the most common shelter dog problems (ie,
over-exuberant 1-2 year old dogs), and minimum requirements to maintain
behavioral health of shelter dogs and cats.
To access recording: Session
6 recording
To access slides: Session
6 slides
Session Seven: Adoption Programs, and Behavior Problems,
Part One – 05/10
Dr. Sheila D’Arpino
During this webinar we will discuss
pet-adopter matching programs, adoption programs for pets with behavior
problems, and evaluation and treatment of barking, resource guarding, fears,
phobias, and anxieties.
To access recording: Session
7 recording
To access slides: Session
7 slides
Session Eight:
Behavior Problems, Part Two – 05/10
Dr. Sheila D’Arpino
This webinar will discuss evaluation and
treatment of aggression; dog-dog aggression, cat-cat aggression, aggression
toward family members (canine and feline), and aggression toward strangers.
To access recording: Session
8 recording
To access slides: Session
8 slides
Session Nine:
Behavior Problems, Part Three – 05/10
Dr. Sheila D’Arpino
This webinar will discuss evaluation and
treatment of separation anxiety and feline inappropriate elimination/urine
marking.
To access recording: Session
9 recording
To access slides: Session
9 slides
Session Ten:
Behavior, the Brain, and Medications – 05/10
Dr. Sheila D’Arpino
This lecture will discuss the physiology of
behavior, the brain, and medications which can be used for treatment of
behavior problems.
To access recording: Session
10 recording
To access slides: Session
10 slides
Inappropriate
Elimination and Urine Spraying – 07/08
Dr. Sheila Segurson
House soiling is one of the most common
behavioral causes of relinquishment of cats to shelters. There are many different
causes of these problems – most fit into the broad categories of medical and
behavioral problems. In this webinar, we’ll present different causes of
inappropriate elimination and urine spraying and how to accurately identify
these problems in shelters and in private homes. Treatment of these problems
can be very rewarding, and unfortunately sometimes very frustrating. We’ll
also talk about treatment and rehoming
these challenging kitties, and present a few real-life cases.
To access recording: Elimination Recording
To access slides: Elimination Recording
Reducing
Stress for Pets in Shelters & Foster Homes – 02/07
Kit
Jenkins
The stress experienced by the pets in your
care is unique, and many of the primary stressors are out of your control.
Stress directly affects the mental and physical health of all animals. You
cannot prevent the normal transitional issues or provide all of the comforts
of a permanent home environment. However, you CAN successfully work to
identify stressful factors and reduce (or eliminate) as many of them as
possible. This session will address these issues from the animals'
perspectives and will give you the starting points and resources to begin
improving your conditions.
To access recording: Reducing Stress for Pets Recording
To access slides: Reducing Stress for Pets Slides
TRANSPORT
Health
Considerations for Shelter Animal Transport – 09/08
Dr. Sandra Newbury
Marlene Walsh, Executive Director of Humane
Strategies, which is the operator of PetSmart
Charities' Rescue Waggin, recently presented many of the
practical aspects to consider when starting or evaluating transport and
transfer programs. In this companion webinar, we will discuss animal health
considerations for transport programs from both the destination organization
and the source shelter perspective. What are the benefits and the risks when
transporting animals from one organization to another? How can we best
maintain health both for animals waiting for transport and the other animals
in the shelter as well as the receiving organization? How can we identify and
plan in advance for problems that are likely to arise? What procedures can we
put in place to best ensure animals adopted out in their new communities are
healthy? We will also discuss the importance of excellent communication about
animal health both between transferring organizations and potential adopters.
To access recording: Health for Animal Transport
Recording
To access slides: Health for Animal Transport
Slides
How to Safely and
Humanly Transport Animals – 08/08
Marlene Walsh
There are many things to consider before
starting an animal transport program, or becoming a participant in an animal
transport endeavor, as well as ways to evaluate your current transport
program if you are already involved. Some of the things to consider in your
program are: Where are your animals going? Have you visited the shelter? Have
you met the people who will be receiving your animals? Do you know their
adoption policies? Who pays for what? Should money exchange hands? Do we need
a formal agreement between organizations? Between transporter and shelters?
Who will be transporting your animals? In what type of vehicle? How long is
the drive between your facility and their destination? How far is too far?
What will be used to transport the animals?
To access recording: Transport Animals Recording
To access slides: Transport Animals Slides
AGENCY ADMINISTRATION
Working Together to
Place Pets in your Community – 04/10
Kit Jenkins
Every homeless animal in your area is the
shared responsibility of the community. Agencies share other resources: donor
dollars, media time and pool of potential adopters. Why not share the
resource of adoptable pets? This workshop addresses ways to share the burden
among your community’s animal agencies through local interagency
transfer/trading partnerships.
To access recording: Transfer
session
To access recording:
Transfer
slides
Ready – Set – Go – Preparing, Launching and Sustaining a
Successful Volunteer Program – 11/09
Julie White, Program Manager, PetSmart
Charities
Looking to build a
robust volunteer program or improve your current program? This webinar will
provide you with information to help you set up your volunteer program,
provide ideas on where to recruit volunteers and incentives to keep your
volunteers engaged in your organization.
To access the recording: Ready-Set-Go
- Preparing, Launching and Sustaining a Successful Volunteer Program
To access slides: Ready-Set-Go
- Preparing, Launching and Sustaining a Successful Volunteer Program
Lifetime Care for Pets, Planning
for the Possibility that Pets Might Outlive
Their Human Companions – 08/09
Amy Shever
Thousands of pets end
up at shelters and veterinarian clinics simply because they outlived their
humans and the humans had not planned for their continued care. Many of these
“orphaned” pets deteriorate in the shelter environment.
This 60 minute webinar will outline what options are available to ensure
“lifetime care”
for pets and how your organization can help pet adopters plan for the
possibility that their pets might outlive them. Participants will receive
tools and information that will help in delivering effective workshops in
your own community. In addition to providing important education and
resources, these workshops can provide the opportunity to match homeless pets
with new pet adopters as well as identify new volunteers and donors.
To access the recording: Lifetime
Care for Pets
To access slides: Lifetime care
for Pets
How old are you now?
Estimating age in Shelter Animals – 05/09
Dr. Sandra Newbury
Age information is
important to help provide care for each individual animal, inform potential
adopters or transfer agencies, track changes in population dynamics, and
evaluate risk factors in our communities. But the animals coming in often
aren’t talking about the hard information we need. Still, if we ask the right
questions, they can tell us a lot that can help us make educated guesses. In
this webinar, we will discuss the factors, systems and signs for estimating
age for dogs and cats.
To access recording: How
old are you now?
To access slides: How
old are you now?
On the Road to Zero – 04/09
Guy Bilyeu
This workshop is
designed for shelter managers and staff who wish to
learn about working towards no euthanasia for treatable, adoptable and
trainable shelter animals. Discover the path taken by the Humane Educational
Society of Chattanooga, TN over the past four years. Learn how HES went from
the 5th worst euthanasia rate in the country to one of the most recognized
for its rapid turn-around under the most difficult circumstances. Learn of
its vision, successes, failures and continued struggles.
To access recording: Road
to zero
To access slides: Road
to Zero
Putting Your Statistics to Work:
Shelter Health Planning Tools to Fit Every Shape and Size – 04/09
Dr. Sandra Newbury
Some days it seems
like there is no telling what might happen. But most days we could actually
have a pretty good idea if we had just been watching the trends. Some days it
seems like there is more to do than can ever possibly be
done. Too often, there is, if we haven’t planned carefully. That doesn’t do
anybody any good. We can have a lot of information about what is likely to
happen, if we know what has happened before and we’re watching what’s
changing. Knowing what to expect helps you stay primed to save lives. With
thoughtful, data-based planning tools, we can understand and communicate
needs and requirements and answer many important questions. How much room for
housing do we need and what kind? How many foster homes should we have? How
many hours should we plan for basic care? What about other types of care? How
many people do we need to do it? How many spay and neuter surgeries will we
need? In this presentation, for staff, volunteers, fosterers, rescuers,
advocates, administrators and veterinarians, we’ll look at practical and
simple planning tools that can answer these questions and more! This
presentation will build on information presented last month in Live Release
and Beyond, which is available at http://petsmartcharities.webex.com, then click on Recorded Sessions. Previewing that presentation
is recommended but not required.
To access recording: Shelter
statistics
To access slides: Shelter
statistics
Live
Release and Beyond! Actionable Statistics: Measures for Evaluating the Health
of a Shelter - 03/09
Dr. Sandra Newbury
Actionable
Statistics: Measures for Evaluating the Health of a Shelter. Statistics can
be fun and easy. Just a little bit can help you make and reach your goals to
save lives! What are the key factors to measure and watch? How can you plan
for new challenges or know if you are making progress? How might those
successes and challenges affect animal health and the health of your
organization? Can you constructively communicate your ups and downs to your
staff, volunteers, and others in your community? Can you get a picture of the
whole community? Being able to get a clear picture is crucial whether you are
working as a single foster home, a rescue group, or a large shelter. In this
webinar, we will talk about how statistics can give you a three dimensional
picture of your organization, big or small, while understanding the
relationship between statistics and health.
To access recording: Live
Release Recording
To access slides: Live
Release Slides
Stress, Burnout and Compassion Fatigue: Keeping Balance
for You and Your Organization - 11/08
Kit Jenkins
Join us for two
hours of learning and discussion on Stress, Burnout and Compassion Fatigue.
During the first 90 minutes, Kit will be discussing the greatest challenge to
your organization's staff, volunteers and leaders - coping with the unique
stresses of our work. Kit will address ways to recognize and manage burnout
in your organization, focusing on how individual health directly impacts
effectiveness of the entire agency.
To access recording: Compassion
Fatigue Recording
To access slides: Compassion Fatigue Slides
Sit, Stay, Adopt: Customer
Service Training - 10/08
Karel Minor & Damon March
This entertaining
workshop uses animal handling and training techniques as the starting point
for improving customer service within shelters. From basic positive
reinforcement techniques used for training dogs to handling and approach
techniques for livestock, "animal people" often already have the
skills needed to provide excellent customer service and human client
management. Applying these techniques to customer service allows staff to use
their strengths in a way that is effective, comfortable and familiar.
To access recording: Customer
Service Recording
To access slides: Customer Service Training Slides
Employing Veterinarians – 08/07
Dr. Jim Weedon
Whether we are
providing high volume, high quality spay/neuter programs and/or quality care
for sheltered animals, the need to attract more veterinarians for this
important work is a huge challenge. In this webinar, we will discuss several
reasons that we face such difficulty in the recruiting of veterinarians. We
will also discuss ways to address those issues and improve your chances of
procuring the veterinary professional help that your organization needs.
While I can't guarantee that you will find the veterinarian of your dreams,
you should leave this session with a better understanding of the problems and
some helpful tools to use in the recruiting process.
To access
recording: Employing Vets Recording
To access slides:
Employing Vets Slides
Measuring
and Tracking Results for Successful Program Development and Management – 04/06
Kit Jenkins
We hear so much
these days about statistics, which can be intimidating. However, statistics
simply represent the animals and people you assist. Tracking helps you
determine what needs to be done and what you're accomplishing - extremely
valuable for internal planning as well as to potential funders.
This practical session will address reasons, timelines, tools and plenty of
examples for measuring and tracking results for your programs.
To access
recording: Measuring and Tracking Recording
To access slides:
Measuring Tracking Slides
Muzzling Dangerous Dogs – 12/06
Ledy VanKavage & Debora Bresch
Is Canine Profiling
Effective?
To access
recording: Muzzling Recording
To access slides:
Muzzling Slides
Beyond
the Shelter Walls: Partnership and Collaboration in Your Community – 03/05
Scott Giacoppo
To access
recording: Beyond Shelter Walls Recording
To access slides:
Beyond Shelter Walls Slides
FINANCE
Revised IRS 990 Form – 07/08
Brenda Blunt
After 30 years of
requests from Congress, funders, State and Local
governments and even non-profit organizations themselves, the IRS has
completely revised and revamped IRS form 990 – the annual report most public
charities and other non-profit organizations must file and make available to
the public. Effective for 2008 returns filed in 2009, the IRS’s focus was to
increase transparency, comparability, and compliance and drive improved governance
practices among all filers. This webinar will give you a high level view of
the 990 and 990-EZ changes and will help your organization prepare to address
the new questions and disclosures effectively and begin to think about how
this will impact the organization and your board. Even organizations
previously too small to file are impacted as you will learn when we discuss
the new form 990N (for years ending 12/31/2007 and after). Organizations who
do not adequately prepare for the new requirements may be publicly
embarrassed at best or, worse, risk loosing their tax exempt status and/or
face other fines and penalties – don’t let your organization be caught
unaware.
To access
recording: Revised IRS 990 Recording
To access slides:
Revised IRS 990 Slides
Keys
to a Financially Sound Organization: Presented from a live session at the
Univ. of Illinois Humane Education Conference – 04/06
Larry Little
The idea that your
shelter/organization is a business will be explored in depth.
To access
recording: Keys to a Financially Sound Org
Recording
To access slides: Keys to a Financially Sound Org
Slides
BOARD DEVELOPMENT
Developing the Right Kind of Board – 02/08
Sarah Skoglund
When it comes to
developing a board, many of us choose the path of least resistance. We
recruit friends or like minded animal people and then wonder why the board
lacks the crucial business expertise necessary to get done all that needs to
be done – everything from developing a five-year strategic plan to actually
going out and getting the necessary funding. Selecting board members based on
the abilities they bring to the organization is essential. This workshop will
help you determine what skills are needed on a well-rounded board and offer a
framework to address your agency’s specific needs.
To access
recording: Developing the Right Kind of
Board Recording
To access slides:
The Right Board Slides
Techniques
to Develop a Great Board of Directors – 09/05
Robin Starr
Nothing is more
essential to the success of an organization and its impact on the community
than an influential, strong and active Board of Directors. Robin Starr will
explain how to decide who to ask to join your Board, how to go about
successfully recruiting them, what you should expect and ask of them and how
to keep them motivated. She will also talk about that sticky problem of how
to move some Board members off the Board.
To access
recording: Great Board Recording
To access slides:
Great Board Slides
PUBLIC RELATIONS
Building
Trust With The Media – 04/06
Cathy Rosenthal
You are sending
messages, but is anyone receiving them? Even in this age of sophisticated
technology, public relations is something that no
nonprofit organization can do without. Public relations is
a strategy for letting others know about you. It can be as simple as
attracting an audience to an event or as complicated as influencing public
opinion about an issue. Understanding the media and building relationships is
key to communicating your messages. In this seminar,
learn how to build good relationships with the media and develop stories that
they will want to cover. Find out the most common 15 mistakes PR people make
with the media and how to avoid them.
To access
recording: Trust with the Media Recording
To access slides: Building Trust with the Media
Slides
HUMANE EDUCATION
Legislating for Cats – 12/09
Ledy VanKavage, Best Friends
While dog protection
laws have existed for many years, cats have basically been ignored, leaving
little legislative protection for them.
Unlike dogs, felines also fall into special categories, including
free-roaming cats, community cats and domestic cats, bringing a host of
multi-faceted issues to the table.
Carefully drafted legislation can protect cats in all these categories,
but first you must understand how these issues intersect. This eye-opening workshop will present the
unique issues facing cats, how to educate the public on these issues, and how
to negotiate legislation that will lead to successful protections for all our
feline friends.
To Access recording: Legislation
for Cats
To Access Slides: Legislation
for Cats
Pawsitive Experiences: Engaging the Community through Service
Learning – 08/09
Sheryl Pipe, PhD
Is there a real
difference between community service and service
learning, or is it just semantics? If there is a difference, how do I change
my community service program into a service learning program? Why might I
want to do that? What benefits might be gained by those engaging in service?
What benefits might be gained by the organization served? Find answers to
these questions and more at this engaging and interactive session!
To Access recording: Community
and Service Learning
Workbook: Community and
Service Learning
To access slides: Community
and Service Learning
Cats as Individuals – Tools for
Identification and Adoption Matches
(NEW AND IMPROVED! New
illustrations -07/09
Kit Jenkins, PetSmart Charities
It’s important for
staff, volunteers, and public to recognize the individuality of each cat.
This session will address color, pattern, and body-type identification for
cats. Using accurate physical descriptions will help you track cats and
kittens (by database or by hand) for simpler record keeping. Even more
important, when we note the physical individuality of cats, we can draw the public’s
interest and help them understand the personality and individuality of cats
as well.
To access
recording: Cat
as Individuals
To access slides: Cats as
individuals
To access handout: Cat ID
Handout
Camps and Critters: Fostering
Compassion through Humane Education – 03/09
Stacey Zeitlin & Annie
Petersen, San Diego
HS & SPCA
Camp programs are a
great way to foster compassion in your community. This session will cover how
to implement a camp program covering valuable
information such as advertising, selecting counselors and volunteers, and
choosing activities and curriculum. We’ll also share valuable resources that
have helped as our program grew from 42 children in 2000 to over 500 in 2008!
Bring questions to ask and ideas to share as we cover all things camp in this
session!
To access recording: Camp
Critter Recording
To access slides: Camp
Critter Slides
Why Don’t People
Listen? – 08/07
Patty Finch/ Ruth Steinberger/
Bernice Mora
Everyday we are
frustrated by what appears to be people not listening to basic common sense
when it comes to pet care. But what are the realities of socio-economics that
drive us? How do we effectively overcome those divisions in order to help
animals? Our own experience may affect our perceptions. Learn how to move
beyond middle class messaging to communicate effectively with people in
generational and situational poverty. Learn about the hidden rules among
economic classes and the characteristics of poverty that can be harnessed to
improve the lives of companion animals. Hear real-life examples of how to
successfully enable people in poverty to act on the spay/neuter message.
To access
recording: Why
Don't People Listen? Recording
To access slides: Why
Don't People Listen slides
ABC’s for ACO’S – 07/06
Lisa Cushing
Animal control
professionals and humane educators agree that it’s not enough to correct the
problems of irresponsible pet ownership through law enforcement – it’s also
essential to educate the public, including children, about proper pet care.
In this presentation, you’ll learn the best ways to approach schools, plan
and schedule classroom presentations, and conduct fun-filled programs on
responsible pet care for children in grades K-8.
To access
recording: ABCs
for ACOs Recording
To access slides:
ABCs
for ACOs Slides
Humane Education Online – 07/06
Patty Finch
Webquests, webinars, chats,
discussion boards, listservs and blogs… what role can these play in YOUR humane education
program? Lean how to clone yourself through technology and expand your
outreach. Yes, YOU, you can do it!
To access
recording: Humane
Ed Online Recording
To access slides:
Humane
ED Online Slides
Reaching Under-Served Populations, Live from Univ of Illinois – 04/06
Ann Reisner
When you're trying
to convince people to do something they are not doing already, you need to
know what those people need, what they want, what they value, and where and
how they are willing to listen to what you have to say. If you are
communicating to someone "just like" you, you can safely write a
message that uses experiences that you have had and values you strongly hold
and place the message in places where you would be likely to see it. A
"hard-to-reach" audience, almost by definition, probably isn't
"just-like-you," if they were, they wouldn't be that hard to reach.
So reaching the difficult audience is generally more about learning than it
is about communicating. In this session, we will go over some of the basic
methods of learning more about reaching the "underserved" audience,
and how to check that the messages you prepare are ones that the audience
understands and will listen to.
To access
recording: Reaching
Under Served Populations Recording
To access slides: Reaching
Under-Served Populations Slides
Offering Continuing Education for Teachers – 01/05
Corey Price
This seminar will
give participants a step-by-step guide to offering continuing education
classes for teachers. Learn to design a course that will give teachers the
tools needed to take humane lessons into your classrooms. Get information on
how to approach colleges and school districts to get your course listed.
To access
recording: Continuing
Education Recording
To access slides: Continuing
Education Slides
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